Frequently Asked Questions
Everything you need to know about our botanical-inspired collections.
What materials are used in The Herbalist apparel?
We prioritize sustainability by using 100% organic cotton, hemp blends, and eco-friendly dyes derived from natural sources to ensure our clothing is as kind to the earth as it is to your skin.
How long does shipping take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location but generally take 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to generate a prepaid shipping label.
How should I care for my natural fiber garments?
To preserve the natural dyes and fibers, we recommend machine washing on a cold, gentle cycle with pH-neutral detergent and hanging to dry in the shade.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.